Frequently Asked Questions
Whether you're planning your first professional Christmas light installation or returning for another holiday season, we're here to make the process simple. Below are answers to the questions we receive most often about custom Christmas light installation, scheduling, maintenance, takedown, storage, and holiday lighting for homes, businesses, and HOA communities throughout Johnson County, Kansas and the Kansas City Metro. If you don't find the answer you're looking for, contact Plaza Lights and we'll be happy to help.
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Today. 913-210-5448 The earlier you schedule your Christmas light installation, the better your chances of securing your preferred installation date. Plaza Lights books up every holiday season, and our calendar fills quickly with both returning and new customers throughout Johnson County and the Kansas City Metro.
Scheduling early allows us to design a custom lighting display for your home, business, or HOA property and reserve a place on our installation calendar before dates become unavailable. While we'll always do our best to accommodate last-minute requests, we encourage customers to contact us as soon as they're thinking about holiday lighting—not after the season has already begun.
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At Plaza Lights, we believe the difference is in the details.
We're a firefighter-owned and operated company that takes pride in doing the job the right way—not the fastest way. Every lighting system is custom measured, custom cut, and professionally installed to fit your property with clean rooflines, minimal visible wiring, and a finished look that simply can't be achieved with store-bought lighting.
We use only commercial-grade materials that are built to withstand the holiday season, and every annual customer is backed by our 100% Seasonal Warranty. If something needs attention, we're just a phone call or text away.
We don't compete to be the cheapest. We compete on quality, reliability, communication, and service. From your free estimate to installation, in-season support, and post-season removal, our goal is to provide a professional experience you'll look forward to every holiday season.
When you choose Plaza Lights, you're investing in a custom holiday lighting system installed by a local company that stands behind its work and treats your home or business with the same care we'd expect for our own.
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No. As long as we have access to the areas where your Christmas lights will be installed and an outdoor electrical outlet, you do not need to be home during the installation.
Many of our customers are at work or away while we install their display. We'll complete the installation, test the lights to make sure everything is working properly, and let you know when your display is ready to enjoy.
If we have any questions during the installation, we'll contact you right away. Otherwise, you can come home to a professionally installed holiday lighting display without having to rearrange your schedule.
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Service calls are rare, but they do happen. If you notice a section of lights that's out or something doesn't look right, simply text Plaza Lights a photo of the entire front of your home or business—not a close-up of the issue. A full-property photo helps us quickly identify your lighting layout and determine exactly where to go when we arrive.
As an annual Plaza Lights customer, your lighting system is protected by our 100% Seasonal Warranty. The warranty covers bulbs, clips, wiring, timers, and extension cords that need to be repaired or replaced due to normal seasonal use.
Our expectation is simple: your lighting system should be working 100% of the time throughout the holiday season. If a repair is needed, we'll schedule a service visit and get your display looking its best again as quickly as possible.
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Yes. Plaza Lights provides everything needed for a professional Christmas light installation, including commercial-grade LED Christmas lights, custom-cut wiring, clips, timers, extension cords, and all installation materials. Every lighting system is custom measured and built specifically for your home, business, or HOA property to create a clean, professional appearance.
Your lighting system is yours to own. At the end of the season, we'll carefully remove, package, and label your lights so they're ready for next year. Most residential customers store their lighting at home, while commercial customers have the option of professional off-season storage through Plaza Lights.
As long as you remain an annual Plaza Lights customer, your lighting system is backed by our 100% Seasonal Warranty. If a bulb burns out, a clip breaks, wiring is damaged through normal seasonal use, or a timer or extension cord needs to be replaced, we'll repair or replace it to keep your display looking its best throughout the holiday season.
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No. You've probably heard the saying, "You always get what you pay for," and we've found that's especially true with Christmas lighting. Plaza Lights installs only the commercial-grade lighting systems that we provide.
Low-cost, retail, and online lighting products simply aren't our thing. We've built our business around professional-grade materials that are custom cut for each property, designed to last, and backed by our 100% Seasonal Warranty for annual customers. Using one proven system allows us to deliver the quality, reliability, and appearance our customers expect year after year.
Because we can't verify the quality, condition, or compatibility of lighting products purchased elsewhere, we do not install customer-supplied Christmas lights. This includes products purchased from retail stores, online marketplaces, and Govee permanent lighting systems.
If you're looking for a professional holiday lighting solution that's built to last, we'd be happy to design a custom system specifically for your home, business, or HOA property.
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Every home and business is a different size, so every project is priced based on the amount of lighting required. Our minimum investment for a first-season installation is $400.
For rooflines and gutters, Plaza Lights charges by the linear foot, so you only pay for the lighting that's installed on your home or business. Trees, shrubs, wreaths, garland, and other specialty lighting are custom priced because every property is unique. A 6-foot shrub requires far fewer lights than a 12-foot shrub, and every tree has its own size, shape, and lighting requirements.
We believe that's the fairest way to price a project. It's similar to buying a gallon of gas—you only pay for what you receive.
Every estimate is free and includes a custom lighting design with clear, upfront pricing and no hidden fees.
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We typically begin removals after the first of the year. If snow, ice, or wet roof conditions are present, we may delay removal until it's safe to do so.
As firefighters, safety is part of who we are. We don't climb onto roofs covered with snow, ice, or moisture unless it's a rescue. Christmas light removal is not an emergency. We'll wait until conditions are safe before removing your display.
Once conditions improve, we'll schedule your takedown, carefully remove and package your lighting system, and leave your property looking just as clean as when we arrived. Commercial customers also have the option of off-season storage through Plaza Lights.m description
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Some of our most popular options include: Gallery Images
Warm White (Most Popular)
Pure White
Red
Green
Blue
Yellow
Multicolor
Purple
Custom pattern combinations
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Yes. Plaza Lights is a full-service holiday lighting company serving Kansas City and Johnson County, Kansas. We handle every step of the process, including custom design, professional installation, in-season maintenance, scheduled takedown, and storage, for residential, commercial, and HOA properties. Call 913-210-5448 for a free estimate.

